Context Is All You Need: The Rise of Context Engineering and Abstention Training
- Jason Padgett
- Jun 28
- 12 min read

I've been saying this for a long time (long before The Wall Street Journal decided prompt engineering was "dead" (1)), prompt engineering was never the endgame. It was a stepping stone. A temporary bridge we built while figuring out how to actually work alongside these systems in meaningful ways.
I have firmly stood my ground on that hypothesis over the past few months. I honestly believe I was passed over for an adjunct teaching position due to my adamant stance. "Prompt engineering is no longer a thing. If you can define the problem you want to solve and what success metrics look like, LLMs like Gemini 2.5 pro can write far superior prompts to humans. The only real value I see in prompt engineering is as a cross-disciplinary sharing tool to accelerate company wide AI adoption.
So when I came across the phrase context engineering recently, I lit up and said 'Bingo'. It was exhilarating to hear someone finally putting a name to what I, and plenty of others who've been deep in this space, have been pushing for. If we want AI to truly assist us, to act as that reliable partner in real time, it has to understand the full picture. Not just what we type into a context window, but what's actually happening all around us.
The Evolution Beyond Prompt Engineering
Prompt engineering served us well during the early days of conversational AI. We learned to craft precise instructions, to structure our queries just right, to coax the best responses from models that needed our careful guidance. But as AI systems have grown more sophisticated, that relationship has fundamentally changed. Today's models understand context, maintain conversational flow, and interpret intent with far less explicit instruction.
The shift toward context engineering represents a maturation of our relationship with AI. Instead of focusing on how we ask questions, we're now focused on what exact problem we are trying to solve or workflow we want to automate which illuminates the information we need to provide. It's the difference between teaching someone to fish and making sure they have access to the best fishing spots, weather conditions, and equipment. The AI already knows how to fish... it just needs the right environment to do it effectively.
This evolution is particularly evident in the emergence of a critical new benchmark for AI capability "abstention training," which measures not only what an AI can do, but more importantly, when it chooses not to act. (Bingo #2) For AI systems to be truly reliable, they must recognize their own blind spots. Instead of generating potentially inaccurate information to fill gaps in their knowledge – a risky practice – a well-designed system should exhibit restraint. This means pausing, flagging uncertainty, and requesting clarification. Abstention training is essential for building trust in AI, especially in applications where precision is paramount. While the ability of Large Language Models (LLMs) to "hallucinate" or generate novel ideas can be a catalyst for creativity, such behavior is unacceptable when prescriptive actions are required.
The Abstention Imperative: When Not Knowing Is Knowing Enough
The concept of abstention training represents a fundamental shift in how we evaluate AI capability. Traditional benchmarks focus on accuracy, speed, and the breadth of knowledge. But abstention training measures something equally crucial: a kind of "intellectual humility" – the ability to recognize limitations and the wisdom to ask for help.
Consider the current state of AI interactions. How often have you asked an AI assistant for advice, only to receive a confident-sounding response that turns out to be completely wrong? The dangerous confidence AI systems exhibit when "hallucinating" – essentially making educated guesses – is a more significant problem than mere factual inaccuracies.

Abstention training flips this paradigm. Instead of rewarding AI systems for always having an answer, we reward them for knowing when they don't have enough information to provide a reliable response. Building trustworthy AI is not about limiting its capabilities, but rather about
prioritizing reliability as a core capability. This approach, where an AI confidently says, "I need more context to give you a good answer," rather than providing a potentially incorrect response, demonstrates a far more valuable skill – one that makes you wonder if it's the very direction Mira Murati's Thinking Machines Lab is leaning toward.
The technical challenge here is significant. Current AI training methods often optimize for completion and coherence, rewarding systems for generating output, regardless of its certainty. Teaching a system to recognize its own knowledge gaps and contextual blind spots – a crucial aspect of trustworthy AI – requires entirely new approaches to training and evaluation. We need benchmarks that measure not just what an AI can do, but what it knows it cannot do. This is where techniques like Reinforcement Learning (RL) may prove essential. Mira Murati, for example, has recently claimed that her Thinking Machines Lab is focusing on developing RL technologies tailored for business applications, specifically creating custom AI models that can be optimized to meet an organization’s KPIs using RL. Such an RL-driven approach, where AI systems learn by receiving rewards or penalties based on their actions and outcomes, could be particularly effective in training AI to recognize its limitations and abstain from action when necessary, aligning its behavior more closely with specific business goals and ethical considerations.
The Context Problem: Why Information Isn't Enough
In today's fast-paced work environments, efficiency is essential. Yet, current AI assistants often fall short because of the "context problem." Even the most sophisticated AI operates with incomplete information, lacking crucial awareness of a knowledge worker's needs and priorities. While it may process a specific request, it's blind to overall project goals, current deadlines, recent communications with clients or team members, and a host of other factors that are essential for providing truly effective assistance. This lack of context can lead to wasted time, missed opportunities, and ultimately, suboptimal outcomes.
This is where context engineering becomes a critical strategic advantage. Access to information alone is not enough; AI systems must grasp the situational context that makes information truly valuable for informed decision-making and effective task management. Consider the question, "Should I attend this meeting?" The optimal answer varies significantly depending on current priorities, recent project developments, potential conflicts with other commitments, and the strategic importance of the meeting itself.
Context engineering addresses this by creating systems capable of gathering, interpreting, and acting on a comprehensive range of contextual information. This goes beyond simple data collection, requiring a sophisticated understanding of the relationships between different business factors and the ability to weigh their importance in specific situations, enabling more informed and timely action.

The Technical Foundation: Beyond Static Knowledge
The technical infrastructure for context engineering is rapidly emerging, driven by advancements in retrieval-augmented generation (RAG) and real-time data processing – a paradigm shift for AI-powered solutions in the workplace. RAG systems excel at extracting relevant information from vast datasets to inform AI responses, yet current implementations are largely confined to static knowledge bases, a limiting factor in dynamic work environments. The next generation of AI assistants will require RAG systems that can tap into dynamic, real-time context streams, such as market trends, competitor activity, and internal project updates, unlocking unparalleled situational awareness.
However, this evolution presents significant challenges for AI development. Static knowledge bases, such as Google NotebookLM, offer predictability, while real-time context is inherently dynamic, incomplete, and often ambiguous. AI systems must learn to navigate uncertainty, contradictions, and gaps in contextual information. This is where abstention training becomes a critical competitive advantage, enabling AI systems to recognize when context is insufficient for a reliable recommendation or forecast. By preventing costly errors and preserving trust, abstention training becomes a cornerstone of effective AI implementation.
This technical challenge extends beyond mere data processing, demanding AI systems that can gracefully handle the inherent complexity and ambiguity of real-world scenarios. Unlike the structured prompts used in traditional AI applications, context engineering deals with information that is often implicit, contradictory, or incomplete. An effective, context-aware AI assistant needs to be comfortable with uncertainty, proactively seeking clarification and validating its understanding before making recommendations.
Enter the Ambient Layer: Where Business Context Meets Reality
Wearable technology, coupled with AI, is poised to revolutionize support for knowledge workers by creating a continuous "ambient layer" of contextual awareness. Smartwatches, rings, and earbuds are quietly capturing a wealth of work-relevant data, providing a constant stream of context that can elevate an AI assistant from a task-oriented tool to a strategic partner. No matter how sophisticated the AI model, without real-time awareness of a worker’s professional environment, its value is inherently limited.
Today’s wearables can track a worker’s calendar, meeting schedule, location, and communication patterns. They can also monitor physiological signals indicative of stress or fatigue, providing valuable insights into well-being and cognitive state. Your ear buds or smart glasses, with AI technology, will even provide you with a real-time report of the emotional state and tone of the person or group in the meeting that it is attending. Imagine the possibilities for sales or client meetings. This is not fiction, it already exists. The key lies in ensuring the AI is both responsive and precisely tailored to individual needs and workflow.
Imagine the transformative potential if all this contextual information flowed seamlessly to an AI assistant, enabling it to anticipate needs, proactively provide insights, and facilitate more effective decision-making. For example, the AI may use the real-time emotion states in a room to determine the best moment to close a deal or make an intervention in a meeting. Rather than simply providing answers, it becomes a trusted advisor, capable of driving productivity, improving communication, and maximizing strategic impact.
2026 may shape up to be a pivotal year for this ambient vision. Industry signals suggest a significant shift toward AI-powered tools that continuously monitor and interpret the work environment, offering proactive, context-aware assistance, freeing knowledge workers to focus on strategic priorities. The increasing integration of AI into wearable devices represents a fundamental shift – a transition from task-based tools to a persistent layer of business intelligence.

Industry Signals Point to 2026
Several industry developments reinforce the expectation that 2026 will be a watershed year for the mainstream adoption of context-aware AI assistants for knowledge workers. OpenAI's collaboration with Jony Ive signals a deeper commitment to seamlessly integrating AI with the professional world, prioritizing user experience and intuitive design. Ive's track record in creating elegant, user-friendly technology, combined with Sam Altman and OpenAI's AI leadership, suggests a new generation of business tools purpose-built for context engineering.
Broader industry trends support this trajectory. Major technology companies are accelerating their investments in AI-powered solutions for the workplace, focusing on productivity tools, communication platforms, and data analytics capabilities, recognizing the immense potential to improve efficiency and decision-making for all knowledge workers. The convergence of edge computing, advanced battery technology, and more efficient AI models means that powerful context-aware processing can happen locally on devices, strengthening data privacy and enabling real-time responsiveness – crucial for building trust and adoption.
Furthermore, the regulatory environment is evolving to support responsible innovation in AI-driven business applications. As frameworks for AI governance and data privacy mature, businesses are gaining clearer guidance on how to ethically and legally leverage contextual information to enhance performance and well-being in the workplace. This regulatory clarity is essential for fostering widespread adoption of ambient AI solutions in the corporate world.
The Abstention Training Imperative
As we move towards ambient AI systems, particularly within the dynamic environment of modern workplaces, the importance of abstention training becomes exponentially more critical, serving as a cornerstone of responsible AI deployment. An AI assistant that is constantly listening and ready to assist must be exceptionally skilled at recognizing when it should not act or offer advice, preventing potentially damaging missteps. This is not solely about technical accuracy; it is about building unshakeable trust – a non-negotiable requirement for any AI system tasked with supporting knowledge workers.

Consider a scenario where an ambient AI assistant detects that a worker is experiencing high stress levels based on voice patterns, heart rate, and calendar data. A poorly trained system might impulsively suggest drastic actions, such as canceling meetings or delegating responsibilities, potentially disrupting critical workflows. However, a system rigorously trained for appropriate abstention would recognize that stress can stem from diverse sources, and premature interventions could be counterproductive or misdirected. Instead, the assistant might discreetly inquire if the worker would like to explore stress-reduction techniques or simply offer a period of uninterrupted focus time, demonstrating discretion and respect for individual autonomy.
This level of contextual restraint is especially vital in confidential or legally sensitive business matters. Ambient AI systems will inevitably encounter patterns in communication, behavior, and environment that could indicate potential business risks or compliance issues. The capacity to discern when these patterns necessitate human legal or ethical expertise, rather than relying solely on AI interpretations, becomes a fundamental safeguard, protecting both the executive and the organization from potential liabilities.
The Technical Foundation: RAG Meets Real-Time Context
The technological foundation for context-aware executive assistants is rapidly solidifying, driven by the convergence of retrieval-augmented generation (RAG) and real-time data processing, setting the stage for a new generation of AI-powered business tools. RAG systems are proven at extracting insights from vast stores of business data to enrich AI responses, yet current implementations are often constrained by static knowledge repositories, limiting their ability to address dynamic business challenges. The next transformative step will be RAG systems capable of drawing information from live data streams, such as market feeds, internal communication channels, and competitor intelligence platforms, providing executives with a panoramic view of the business landscape.
Imagine an AI assistant that can seamlessly access not only an executive’s calendar and email but also real-time market data, competitor news, project milestones, and key performance indicators. This is not a distant vision; the enabling technologies are largely available today. The primary need is the creation of a robust integration layer capable of intelligently synthesizing this wealth of contextual information, combined with the development of training methodologies that teach AI systems to judiciously apply this context in business-critical scenarios, such as strategic planning, risk assessment, and opportunity identification. Custom GPT’s will be one of the answers here, and can solve many of the challenges with the existing AI offerings.
The central challenge goes beyond mere technical prowess, requiring the development of AI systems that can expertly navigate the ambiguities and complexities inherent in real-world business environments. Unlike the neatly structured queries employed in traditional AI applications, context engineering grapples with information that is often unstructured, incomplete, and even contradictory. An exceptional context-aware executive assistant must be adept at handling uncertainty, proactively seeking clarification, and employing sound judgment to distill actionable insights from the chaos of the business world.
Privacy and Trust in an Ambient World
The accelerating adoption of ambient AI executive assistants necessitates careful consideration of privacy and data governance, placing trust at the forefront of responsible implementation. If AI systems are continuously capturing and processing sensitive business information, who ultimately controls this data, and how is its confidentiality ensured? What safeguards are required to prevent unauthorized access or misuse, protecting both the executive and the organization from potential harm?

The most effective solutions will likely emphasize decentralized architectures, such as edge computing and federated learning, that prioritize local data processing whenever possible.
Rather than transmitting sensitive business communications and strategic data to external cloud servers, future AI assistants will ideally perform the bulk of their contextual analysis directly on the individual's devices, minimizing data exposure and strengthening control. When data must be shared, advanced encryption and access controls will be essential to maintain confidentiality and comply with evolving data privacy regulations.
This distributed approach to context engineering offers not only enhanced privacy but also faster responsiveness and more reliable AI assistance. By processing contextual information locally, AI systems can deliver insights and recommendations in real-time, without the latency and security risks associated with cloud-based processing, building a stronger sense of trust and confidence among executive users.
The Path Forward
As we move through the second half of 2025 towards 2026, the convergence of technological advancements and evolving business needs makes the widespread adoption of ambient AI executive assistants increasingly likely, signaling a potential revolution in executive productivity and strategic effectiveness. More efficient AI models are capable of running on edge devices, delivering real-time insights without compromising security. Battery technology is steadily improving, enabling always-on contextual processing. Sensor technology is becoming more sophisticated and less intrusive, allowing for seamless integration into the executive’s daily workflow. Perhaps most significantly, executives are becoming increasingly receptive to the potential of AI assistance, seeking solutions to manage complexity and optimize decision-making.
The strategic shift from task-oriented AI to context-aware AI represents a fundamental transformation in how knowledge workers interact with technology. Instead of simply issuing commands, they will engage in a collaborative partnership with intelligent assistants capable of anticipating their needs, proactively providing relevant information, and facilitating more informed strategic choices. This will only happen when we fully embrace context engineering and prioritize the development of AI systems that exhibit the "intellectual humility" of abstention.
The ultimate success of this transition depends on our collective commitment to developing AI systems that are not only intelligent but also exhibit sound business judgment and a strong ethical compass. We must prioritize systems capable of discerning when to act decisively, when to seek additional input, when to offer guidance, and when to respectfully defer to human expertise, particularly in sensitive or high-stakes business situations. In essence, the future of AI in business demands a shift from training for mere peak performance to training for responsible, ethical, and contextually appropriate application.
The future of AI in business extends beyond automating routine tasks or answering simple queries; it resides in building systems that possess the contextual intelligence to ask the right questions, identify critical problems, and provide users with the nuanced insights needed to lead effectively in a rapidly changing world. This is the transformative promise of context engineering, and 2026 may well be the year that businesses begin to unlock its full potential, gaining a significant competitive edge in the AI-powered economy. To learn more about how CustomGPT can help your organization leverage context engineering for strategic advantage, contact us today. info@phoenixsolutionsgroup.org
Footnotes
Jason Padgett
Human-AI Collaboration Coach
